The chapter presents an analysis of talk produced in bookshop service encounters in England and Italy and shows features which contribute to make it rather a different event in the two cultures.
Bookshop service encounters in English and Italian: notes on the achievement of information and advice / Gavioli, L. - In: The languages of business / F. BARGIELA CHIAPPINI; S. HARRIS. - STAMPA. - EDINBURGH : Edinburgh University Press, 2000. - ISBN 0748608338. - pp. 136-158
Bookshop service encounters in English and Italian: notes on the achievement of information and advice
GAVIOLI, Laura
2000
Abstract
The chapter presents an analysis of talk produced in bookshop service encounters in England and Italy and shows features which contribute to make it rather a different event in the two cultures.
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