The aim of this article is to deepen the understanding of the complexity of trust-control relationship in international alliances, testing whether trust and control operate as complements or as substitutes. We focus on the impact of control mechanisms – output control, process control, and social control – on trust. We also analyze the impact of trust on alliance performance. We test the research hypotheses on a sample of 142 international strategic alliances. Our findings show that control’s effects on trust can change depending of the kind of control mechanisms considered, filling a theoretical gap. Consistent with the notion of complementary effect, we find that output control and social control have a positive impact on trust level, while process control negatively impacts on trust, in line with substitutive effect theories. Finally, we verify that trust has a positive effect on alliance performance.

Meccanismi di controllo e fiducia tra sostituzione e complementarietà nelle alleanze strategiche internazionali / Vignola, Marina; Balboni, Bernardo. - In: FINANZA MARKETING E PRODUZIONE. - ISSN 1593-2230. - STAMPA. - 31:4(2013), pp. 7-40.

Meccanismi di controllo e fiducia tra sostituzione e complementarietà nelle alleanze strategiche internazionali

VIGNOLA, Marina;BALBONI, Bernardo
2013

Abstract

The aim of this article is to deepen the understanding of the complexity of trust-control relationship in international alliances, testing whether trust and control operate as complements or as substitutes. We focus on the impact of control mechanisms – output control, process control, and social control – on trust. We also analyze the impact of trust on alliance performance. We test the research hypotheses on a sample of 142 international strategic alliances. Our findings show that control’s effects on trust can change depending of the kind of control mechanisms considered, filling a theoretical gap. Consistent with the notion of complementary effect, we find that output control and social control have a positive impact on trust level, while process control negatively impacts on trust, in line with substitutive effect theories. Finally, we verify that trust has a positive effect on alliance performance.
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Meccanismi di controllo e fiducia tra sostituzione e complementarietà nelle alleanze strategiche internazionali / Vignola, Marina; Balboni, Bernardo. - In: FINANZA MARKETING E PRODUZIONE. - ISSN 1593-2230. - STAMPA. - 31:4(2013), pp. 7-40.
Vignola, Marina; Balboni, Bernardo
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11380/1004713
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