Models and framework for supporting run-time decisions in Web-based systems

Efficient management of distributed Web-based systems requires several mechanisms that decide on request dispatching, load balance, admission control, request redirection. The algorithms behind these mechanisms typically make fast decisions on the basis of the load conditions of the system resources. The architecture complexity and workloads characterizing most Web-based services make it extremely difficult to deduce a representative view of a resource load from collected measures that show extreme variability even at different time scales. Hence, any decision based on instantaneous or average views of the system load may lead to useless or even wrong actions. As an alternative, we propose a two-phase strategy that first aims to obtain a representative view of the load trend from measured system values and then applies this representation to support runtime decision systems. We consider two classical problems behind decisions: how to detect significant and nontransient load changes of a system resource and how to predict its future load behavior. The two-phase strategy is based on stochastic functions that are characterized by a computational complexity that is compatible with runtime decisions. We describe, test, and tune the two-phase strategy by considering as a first example a multitier Web-based system that is subject to different classes of realistic and synthetic workloads. Also, we integrate the proposed strategy into a framework that we validate by applying it to support runtime decisions in a cluster Web system and in a locally distributed Network Intrusion Detection System.