Recent theories for change management correctly acknowledge the role of computer-based technologies as means to (re) design work organisations. However, a high rate of failures in renewing organisations still persist. Such failures have been attributed to a general lack of knowledge and methods to handle the human side of change. The Qualit project updates previous approaches to quality of working life and socio-technical system design, providing an approach that handles, among others, the cognitive aspects of change, devoting a special attention to quality of cognition in change processes.
The Quality of Working Life Assessment / Mariani, Michele; Parlangeli, O.; Bagnara, S.. - STAMPA. - (1997), pp. 213-216. (Intervento presentato al convegno Seventh International Conference on Human-Computer Interaction tenutosi a San Francisco nel August 24-29, 1997).
The Quality of Working Life Assessment
MARIANI, Michele;
1997
Abstract
Recent theories for change management correctly acknowledge the role of computer-based technologies as means to (re) design work organisations. However, a high rate of failures in renewing organisations still persist. Such failures have been attributed to a general lack of knowledge and methods to handle the human side of change. The Qualit project updates previous approaches to quality of working life and socio-technical system design, providing an approach that handles, among others, the cognitive aspects of change, devoting a special attention to quality of cognition in change processes.
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