Waste collection services are usually executed by companies who win a public offer published by communities. Hence, the necessity of evaluating and comparing different methodologies for executing the services arises. Nevertheless, input data (i.e. the amount and the frequency of conferred waste, approaches adopted for service design, the service level satisfying community citizens) are often uncertain, as are the performance indexes strictly related with them. Alternatively, a comparison of output data, featuring the proposed services, can be carried out, in order to address future decisions.In this paper a monitoring scheme is proposed, in order to define data that need to be traced, along with results that can be obtained. Finally, a case study is analysed, in order to support the applicability and the effectiveness of the introduced approach.
EVALUATION AND COMPARISON OF WASTE COLLECTION SERVICES / Gamberini, Rita; Galloni, Luca; Rimini, Bianca; Beltrami, F.; Ori, M.. - ELETTRONICO. - (2009), pp. ---. (Intervento presentato al convegno XII International Waste Management and Landfill Symposium tenutosi a S. Margherita di Pula (Cagliari), Italia nel 5th - 9th October).
EVALUATION AND COMPARISON OF WASTE COLLECTION SERVICES
GAMBERINI, Rita;GALLONI, Luca;RIMINI, Bianca;
2009
Abstract
Waste collection services are usually executed by companies who win a public offer published by communities. Hence, the necessity of evaluating and comparing different methodologies for executing the services arises. Nevertheless, input data (i.e. the amount and the frequency of conferred waste, approaches adopted for service design, the service level satisfying community citizens) are often uncertain, as are the performance indexes strictly related with them. Alternatively, a comparison of output data, featuring the proposed services, can be carried out, in order to address future decisions.In this paper a monitoring scheme is proposed, in order to define data that need to be traced, along with results that can be obtained. Finally, a case study is analysed, in order to support the applicability and the effectiveness of the introduced approach.
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