The aim of this paper is to investigate the factors that influence the continuous use of collaborative technologies over time. We conducted a case study on a major U.S telemedicine network in the US. The analysis of both quantitative and qualitative data suggests that integration with the regular workflow, stable availability of professionals at remote locations, and the emergence of spontaneous knowledge diffusion are associated with the success of telemedicine practices over time. Moreover, it shows that the limited awareness of the coordinating staff about the activities performed remotely reduces the use of telemedicine. However, this effect is mitigatedby the activation of telemedicine collaborations with other organizations, which belong to the same sub-networks. Based on the findings, we derive theoretical and practical implications for telemedicine and work at distance.
INVESTIGATING REMOTE COLLABORATION OVER TIME: THE CASE OF A U.S. TELEMEDICINE NETWORK / Mattarelli, Elisa; S., Weisband. - ELETTRONICO. - (2009), pp. 1-18. (Intervento presentato al convegno International Conference on Information Systems (ICIS) 2009 tenutosi a Phoenix, AZ (USA) nel 15-18 Dicembre).
INVESTIGATING REMOTE COLLABORATION OVER TIME: THE CASE OF A U.S. TELEMEDICINE NETWORK
MATTARELLI, Elisa;
2009
Abstract
The aim of this paper is to investigate the factors that influence the continuous use of collaborative technologies over time. We conducted a case study on a major U.S telemedicine network in the US. The analysis of both quantitative and qualitative data suggests that integration with the regular workflow, stable availability of professionals at remote locations, and the emergence of spontaneous knowledge diffusion are associated with the success of telemedicine practices over time. Moreover, it shows that the limited awareness of the coordinating staff about the activities performed remotely reduces the use of telemedicine. However, this effect is mitigatedby the activation of telemedicine collaborations with other organizations, which belong to the same sub-networks. Based on the findings, we derive theoretical and practical implications for telemedicine and work at distance.File | Dimensione | Formato | |
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