Technological advances and economic changes have increasingly enabled distant collaboration between knowledge workers across boundaries and contributed to the reconfiguration of work into hybrid workspaces. This paper presents a qualitative exploratory research that aims at better understanding distributed work in hybrid workspaces. We compare two globally distributed teams in organizations offshoring knowledge-intensive work. Our empirical evidence shows that, while both globally distributed teams are considered successful by their respective management, the individual adjustment to virtual work was perceived by group members as smooth in one case and cumbersome in the other. We built a grounded theory that shows what factors facilitate the acceptance of virtual work among knowledge workers engaged in offshoring activities: integration with regular workflow, sensemaking of offshoring activities, and perception of differences in competences and professional identity. We conclude with a discussion of theoretical and practical implications.

ADJUSTING VIRTUAL WORK PRACTICES: A QUALITATIVE STUDY IN KNOWLEDGE INTENSIVE OFFSHORING / Mattarelli, Elisa; M. R., Tagliaventi. - In: ACADEMY OF MANAGEMENT ANNUAL MEETING PROCEEDINGS. - ISSN 2151-6561. - ELETTRONICO. - 8:(2008), pp. 1-6. ((Intervento presentato al convegno 68th Annual Meeting of the Academy of Management, AOM 2008 tenutosi a Anaheim, CA, usa nel 2008 [10.5465/ambpp.2008.33622320].

ADJUSTING VIRTUAL WORK PRACTICES: A QUALITATIVE STUDY IN KNOWLEDGE INTENSIVE OFFSHORING

MATTARELLI, Elisa;
2008

Abstract

Technological advances and economic changes have increasingly enabled distant collaboration between knowledge workers across boundaries and contributed to the reconfiguration of work into hybrid workspaces. This paper presents a qualitative exploratory research that aims at better understanding distributed work in hybrid workspaces. We compare two globally distributed teams in organizations offshoring knowledge-intensive work. Our empirical evidence shows that, while both globally distributed teams are considered successful by their respective management, the individual adjustment to virtual work was perceived by group members as smooth in one case and cumbersome in the other. We built a grounded theory that shows what factors facilitate the acceptance of virtual work among knowledge workers engaged in offshoring activities: integration with regular workflow, sensemaking of offshoring activities, and perception of differences in competences and professional identity. We conclude with a discussion of theoretical and practical implications.
68th Annual Meeting of the Academy of Management, AOM 2008
Anaheim, CA, usa
2008
8
1
6
Mattarelli, Elisa; M. R., Tagliaventi
ADJUSTING VIRTUAL WORK PRACTICES: A QUALITATIVE STUDY IN KNOWLEDGE INTENSIVE OFFSHORING / Mattarelli, Elisa; M. R., Tagliaventi. - In: ACADEMY OF MANAGEMENT ANNUAL MEETING PROCEEDINGS. - ISSN 2151-6561. - ELETTRONICO. - 8:(2008), pp. 1-6. ((Intervento presentato al convegno 68th Annual Meeting of the Academy of Management, AOM 2008 tenutosi a Anaheim, CA, usa nel 2008 [10.5465/ambpp.2008.33622320].
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11380/618655
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