Understanding Stakeholder Perspectives: A Qualitative Analysis of the SINFONICA Workshops on the Future of Connected, Cooperative, and Automated Mobility (CCAM)

Abstract: The SINFONICA project, part of the Horizon Europe programme, aims to develop Cooperative, Connected, and Automated Mobility (CCAM) solutions that are inclusive, equitable, and accessible, ensuring that mobility innovations meet the needs of all citizens. The project's core objective is to design and implement functional, efficient, and innovative strategies, methods, and tools to engage CCAM users, providers, and other stakeholders. This engagement facilitates the collection, understanding, and structuring of their needs, desires, and concerns in a manageable and exploitable way. The present paper reports the findings from a series of workshops with various experts in the field. The qualitative analysis, conducted within the framework of grounded theory, highlighted core mobility concerns and motivations, such as time efficiency, cost, and convenience, as well as challenges like the digital divide and accessibility issues. The paper discusses recommendations for advancing CCAM solutions, including ensuring safety and reliability, public engagement, robust regulatory frameworks, and inclusive design. These findings provide valuable insights for developing inclusive, sustainable, and user-friendly CCAM systems across various urban environments.