Complementing Agents with Cognitive Services: A Case Study in Healthcare

Personal Agents (PAs) have longly been explored as assistants to support users in their daily activities. Surprisingly, few works refer to the adoption of PAs in the healthcare domain, where they can assist physicians’ activities reducing medical errors. Although literature proposes different approaches for modelling and engineering PAs, none of them discusses how they can be integrated with cognitive services in order to empower their reasoning capabilities. In this paper we present an integration model, specifically devised for healthcare applications, that enhances Belief-Desire-Intention agents reasoning with advanced cognitive capabilities. As a case study, we adopt this integrated model in the critical care path of trauma resuscitation, stepping forward to the vision of Smart Hospitals.