Abstract Purpose – Business model innovation is a key element for firms’ competitiveness. Its development can be supported by the establishment of an actor-oriented scheme to overcome hierarchical structures. The actor- oriented scheme is characterized by intra-organizational networks of relationships that can be established and dissolved between individuals. However, we lack an empirical perspective about its establishment; therefore, the purpose of this research is to advance our understanding of intra-organizational networks for supporting business model innovation. Design/methodology/approach – Individuals create and manage knowledge aimed to innovate the business model through cognitive search and experiential learning mechanisms. Knowledge is spread within organizations by using intra-organizational advice networks, whose patterns reflect the presence of an actor- oriented scheme. This work applies social network analysis to network data from a multi-unit organization specializing in personal care services. We use a Logistic Regression-Quadratic Assignment Procedure to analyze intra-organizational network data on managers’ advice exchange related to the learning modes of cognitive search and experiential learning. Findings – Our research empirically identifies the main elements of an actor-oriented scheme in a business model innovation process. We find that managers are able to self-organize, because they are not influenced by their organizational roles, and that commons for sharing resources and protocols, processes and infrastructures enable advice exchange, thus showing the presence of an actor-oriented scheme in business model innovation process. Research limitations/implications – This research is based on a cross-sectional database. A longitudinal study would provide a better understanding of the network evolution characterizing the innovation process. Practical implications – The results of our study support organizational decision-making for business model innovation. Originality/value – This study provides empirical evidence of how an actor-oriented scheme emerges in a business model innovation process. Keywords Business model innovation, Social network analysis, Actor-oriented scheme, Organizational learning Paper type Research paper
Overcoming hierarchy in business model innovation: an actor-oriented approach / Di Toma, Paolo; Ghinoi, Stefano. - In: EUROPEAN JOURNAL OF INNOVATION MANAGEMENT. - ISSN 1460-1060. - ahead-of-print:ahead-of-print(2020), pp. 1-25.
|Data di pubblicazione:||2020|
|Data di prima pubblicazione:||23-giu-2020|
|Titolo:||Overcoming hierarchy in business model innovation: an actor-oriented approach|
|Autore/i:||Di Toma, Paolo; Ghinoi, Stefano|
|Digital Object Identifier (DOI):||http://dx.doi.org/10.1108/EJIM-10-2019-0307|
|Codice identificativo ISI:||WOS:000544441900001|
|Codice identificativo Scopus:||2-s2.0-85086781375|
|Citazione:||Overcoming hierarchy in business model innovation: an actor-oriented approach / Di Toma, Paolo; Ghinoi, Stefano. - In: EUROPEAN JOURNAL OF INNOVATION MANAGEMENT. - ISSN 1460-1060. - ahead-of-print:ahead-of-print(2020), pp. 1-25.|
|Tipologia||Articolo su rivista|
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