Terms of service of on-line platforms too often contain clauses that are potentially unfair to the consumer. We present an experimental study where machine learning is employed to automatically detect such potentially unfair clauses. Results show that the proposed system could provide a valuable tool for lawyers and consumers alike.

CLAUDETTE: an automated detector of potentially unfair clauses in online terms of service / Lippi, Marco; Pałka, Przemysław; Contissa, Giuseppe; Lagioia, Francesca; Micklitz, Hans-Wolfgang; Sartor, Giovanni; Torroni, Paolo. - In: ARTIFICIAL INTELLIGENCE AND LAW. - ISSN 0924-8463. - 27:2(2019), pp. 117-139. [10.1007/s10506-019-09243-2]

CLAUDETTE: an automated detector of potentially unfair clauses in online terms of service

Lippi, Marco
;
2019

Abstract

Terms of service of on-line platforms too often contain clauses that are potentially unfair to the consumer. We present an experimental study where machine learning is employed to automatically detect such potentially unfair clauses. Results show that the proposed system could provide a valuable tool for lawyers and consumers alike.
27
2
117
139
CLAUDETTE: an automated detector of potentially unfair clauses in online terms of service / Lippi, Marco; Pałka, Przemysław; Contissa, Giuseppe; Lagioia, Francesca; Micklitz, Hans-Wolfgang; Sartor, Giovanni; Torroni, Paolo. - In: ARTIFICIAL INTELLIGENCE AND LAW. - ISSN 0924-8463. - 27:2(2019), pp. 117-139. [10.1007/s10506-019-09243-2]
Lippi, Marco; Pałka, Przemysław; Contissa, Giuseppe; Lagioia, Francesca; Micklitz, Hans-Wolfgang; Sartor, Giovanni; Torroni, Paolo
File in questo prodotto:
File Dimensione Formato  
main.pdf

non disponibili

Tipologia: Post-print dell'autore (bozza post referaggio)
Dimensione 435.94 kB
Formato Adobe PDF
435.94 kB Adobe PDF   Visualizza/Apri   Richiedi una copia
VOR_CLAUDETTEAnAutomatedDetectorOf.pdf

accesso aperto

Tipologia: Versione dell'editore (versione pubblicata)
Dimensione 997.22 kB
Formato Adobe PDF
997.22 kB Adobe PDF Visualizza/Apri
Pubblicazioni consigliate

Caricamento pubblicazioni consigliate

Licenza Creative Commons
I metadati presenti in IRIS UNIMORE sono rilasciati con licenza Creative Commons CC0 1.0 Universal, mentre i file delle pubblicazioni sono rilasciati con licenza Attribuzione 4.0 Internazionale (CC BY 4.0), salvo diversa indicazione.
In caso di violazione di copyright, contattare Supporto Iris

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11380/1175478
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 37
  • ???jsp.display-item.citation.isi??? 31
social impact