La trasparenza delle istituzioni scolastiche attraverso l’uso del web

This paper aims to explore the degree of transparency achieved by Italian schools through their web sites, as compared with the regulatory requirements on web transparency by public administrations. The paper also analyses the reasons underlying the failure to meet such regulatory requirements; the user groups that, according to the schools, are more interested in finding information through the web; the information that school players consider to be useful for external stakeholders; and the possible instruments to improve transparency and accountability within the educational sector. The research relies on a literature review, an analysis of the Italian regulations on transparency, as well as a pilot survey conducted among primary and secondary schools using an electronic questionnaire addressed to head-teachers.