MEASURING INDUSTRY 5.0: A KPI-BASED APPROACH TO RESILIENCE, SUSTAINABILITY, AND HUMAN CENTRICITY

In the present dynamic and competitive industrial environment, companies face unprecedented challenges that require constant adaptation and a long-term strategic vision. This vision encourages the idea of integrating the Industry 4.0 paradigm with the Industry 5.0 principles [1], where resiliency, sustainability and human centricity are main pillars. In this context, Key Performance Indicators (KPIs) are essential to measure and manage performance in these key areas:  Industrial resilience, understood as the ability to anticipate, prepare, respond and adapt to change, ensuring operational continuity and minimizing negative impacts.  Human centricity, as in putting people at the center of strategies, measuring job satisfaction, professional development and work-life balance.  Sustainability, complying with environmental regulations and creating long-term value, ranging from emissions reduction to corporate social responsibility. This article, framed by PROSPECTS Industry 5.0 (HEU funded project, GA No 101135948), will explore in depth how KPIs in these three key areas can help companies navigate an ever-changing world [2], promoting sustainable and people-centered growth in an easy and standardized way. To this end, it will examine KPIs proposed in the literature and recent standards related to sustainability, resilience and human centricity, but also KPIs from quality and environmental standards required in the industrial sector (e.g., ISO 9001 or 14001). As a result, the most relevant KPIs will be selected and presented as a dashboard to evaluate Industry 5.0 level and evolution attending to its three main pillars. Results will also be discussed with an organization [3] that is internally involved in the transition to Industry 5.0. This study provides valuable insights for practitioners by presenting a tangible way to measure Industry 5.0 development through KPIs that can already be measured in the organizations, but are sometimes undervalued.