The chapter presents an analysis of talk produced in bookshop service encounters in England and Italy and shows features which contribute to make it rather a different event in the two cultures.
Bookshop service encounters in English and Italian: notes on the achievement of information and advice / Gavioli, Laura. - STAMPA. - (1997), pp. 136-158.
Bookshop service encounters in English and Italian: notes on the achievement of information and advice
GAVIOLI, Laura
1997
Abstract
The chapter presents an analysis of talk produced in bookshop service encounters in England and Italy and shows features which contribute to make it rather a different event in the two cultures.
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