Nowadays manufacturing systems are increasing in sophistication and complexity. In this scenario, human operators experience many diffculties to interact effciently with the machine. To tackle this problem, in this paper we present a novel interactive troubleshooting tool to be used in industrial environment. The application, called MyAID, relies on a hypermedia information system and aims at assisting shopoor workers in a factory to perform preventive and corrective machine maintenance. The main advantages of MyAID are the following. First, it overcomes limitations of conventional printed documentation. Second, it can be easily updated and adapted to other machines or uses, other than troubleshooting, since it enjoys a modular structure. Third, it can be connected directly to the control unit of the machine to read active alarms or verify whether the user is following correctly the troubleshooting procedure. Finally, the plan for usability assessment of the proposed application, which is organized in a preliminary heuristic evaluation according to Nielsen's heuristics and field tests with users, is introduced.

MyAID: a Troubleshooting Application for Supporting Human Operators in Industrial Environment / Villani, Valeria; Battilani, Nicola; Lotti, Giulia; Lotti, Giulia; Fantuzzi, Cesare. - 49:19(2016), pp. 391-396. (Intervento presentato al convegno 13th IFAC/IFIP/IFORS/IEA Symposium on Analysis, Design, and Evaluation of Human-Machine Systems (HMS) tenutosi a Kyoto Univ, Kyoto, JAPAN nel AUG 30-SEP 02, 2016) [10.1016/j.ifacol.2016.10.597].

MyAID: a Troubleshooting Application for Supporting Human Operators in Industrial Environment

VILLANI, VALERIA;BATTILANI, NICOLA;LOTTI, GIULIA;FANTUZZI, Cesare
2016

Abstract

Nowadays manufacturing systems are increasing in sophistication and complexity. In this scenario, human operators experience many diffculties to interact effciently with the machine. To tackle this problem, in this paper we present a novel interactive troubleshooting tool to be used in industrial environment. The application, called MyAID, relies on a hypermedia information system and aims at assisting shopoor workers in a factory to perform preventive and corrective machine maintenance. The main advantages of MyAID are the following. First, it overcomes limitations of conventional printed documentation. Second, it can be easily updated and adapted to other machines or uses, other than troubleshooting, since it enjoys a modular structure. Third, it can be connected directly to the control unit of the machine to read active alarms or verify whether the user is following correctly the troubleshooting procedure. Finally, the plan for usability assessment of the proposed application, which is organized in a preliminary heuristic evaluation according to Nielsen's heuristics and field tests with users, is introduced.
2016
13th IFAC/IFIP/IFORS/IEA Symposium on Analysis, Design, and Evaluation of Human-Machine Systems (HMS)
Kyoto Univ, Kyoto, JAPAN
AUG 30-SEP 02, 2016
49
391
396
Villani, Valeria; Battilani, Nicola; Lotti, Giulia; Lotti, Giulia; Fantuzzi, Cesare
MyAID: a Troubleshooting Application for Supporting Human Operators in Industrial Environment / Villani, Valeria; Battilani, Nicola; Lotti, Giulia; Lotti, Giulia; Fantuzzi, Cesare. - 49:19(2016), pp. 391-396. (Intervento presentato al convegno 13th IFAC/IFIP/IFORS/IEA Symposium on Analysis, Design, and Evaluation of Human-Machine Systems (HMS) tenutosi a Kyoto Univ, Kyoto, JAPAN nel AUG 30-SEP 02, 2016) [10.1016/j.ifacol.2016.10.597].
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11380/1141714
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