Requirements of the MSEE Test Cases, in Manufacturing Service Ecosystem

This chapter deals with the analysis of industrial end users’ processes and the elicitation of requirements for servitization in Manufacturing Service Ecosystems (MSE). Indeed, an accurate and precise requirements’ analysis is fundamental to define effective processes to establish a successful service ecosystem. In particular, the methodology defined in section 2.1 has been adopted to map the four MSEE end users’ processes and elicit their own requirements on the basis of work- shops and serious games. Firstly, the four use cases are presented in details and a preliminary requirements analysis car- ried out by workshops is described. Subsequently, each end user refined the requirements list by serious games in order to define the final service scenario to be implemented. Finally, the specific requirements have been aggregated and re- lated to the MSEE project SPs.